Business Solutions Specialist

Overview

Business owners call us when they’re confused, stuck, behind, frustrated, or trying to figure out what comes next. Your job is to help. As a Business Solutions Specialist, you’ll help entrepreneurs navigate state filings, government paperwork, compliance requirements, legal notices, and all the other things nobody tells you about when starting a business.

You’ll solve problems, track down answers, keep important things moving, and help clients make sense of processes that can feel overwhelming. Some people see paperwork. You see puzzles.

Wage

$18.50 / hour plus $2.00 / hour in-office differential

Benefits

  • 100% employer-paid medical, dental and vision for employees
  • Annual review with raise option
  • 22 days Paid Time Off accrued annually, and 4 holidays
    • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
    • The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
  • Paid Parental Leave
  • Up to 6% company matching 401(k) with no vesting period
  • Quarterly allowance
    • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself… really, whatever

Responsibilities

  • Help clients navigate business filings, compliance requirements, and state processes
  • Process and manage critical business documents and legal mail
  • Solve client problems and find answers when things aren’t straightforward
  • Submit filings and keep important deadlines from slipping through the cracks
  • Work with internal teams to keep client accounts accurate and moving forward
  • Become the person people trust when they need help

Requirements

  • You enjoy figuring things out
  • You pay attention to details others miss
  • You communicate clearly and professionally
  • You learn quickly and take ownership of your work
  • You can manage multiple priorities without dropping the ball
  • You genuinely like helping people

Why Work Here

  • You enjoy being the person who knows how to get things done
  • You like solving problems more than following scripts
  • You want a job where people trust your judgment
  • You appreciate work that keeps your brain engaged
  • You like helping real business owners solve real problems
  • You’d rather be part of a team than sit alone behind a screen all day

Some jobs are about moving paperwork.

This job is about helping businesses move forward.

Apply Now