Operations Manager

The Wyoming Corporate Office is a leader in the registered agent and corporate filings industry. We are currently looking for an experienced manager with extensive leadership and customer service skills to take the reigns as our Operations Manager in our Sheridan, Wyoming office.

As a company, we are highly invested in our customers and provide them with specialized LLC and corporation maintenance tools, as well as professional knowledge and consultation required to help grow their business and provide maximum value from the solutions offered by Wyoming Corporate Office.

The Operations Manager is responsible for promoting ongoing success and growth for both our Sheridan employees and customers. This position will help to drive regional expansions and prevent churn through innovative customer service that allow us to build long-term relationships with our customers. Previous experience with LLC and corporation formation, corporate filings and registered agent services is preferred.

The Operations Manager will primarily focus on ensuring our customer service team maintains a high level of excellence with our client calls and emails every day. This involves training, coaching, handling escalation calls and call/email quality assurance. Our ideal candidate will have experience managing multiple projects and possess outstanding leadership skills.

Salary: $75,000 a year

Responsibilities:

Marketing our brands both locally and online

Maintain company quality control

Developing new standards of service levels

Continual motivation of employees without manipulation

Improve efficiency

Qualifications:

5+ years in management

Highly adept at working with technology

Bachelors degree in Business field preferred

You’ll succeed at this job if you are:

A proven leader with strong relationship management

A strategic, big picture thinker

Results and action oriented

A strong conceptual thinker who seeks opportunities to improve processes

Great Benefits:

22 days of paid time off each year

$500 a month health insurance stipend included in first paycheck of every month

Simple IRA with 3% retirement contribution match starts day 1

Really cool people to work with

Paid Maternity and Paternity Leave

Comfortable and casual environment

Stable company

Standing desks or sit-down if you really want it

Great coffee

Blue pens :)

 

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