The Wyoming Corporate Office is a leader in the registered agent and corporate filings industry. We are currently looking for an experienced manager with extensive leadership and customer service skills to take the reigns as our Operations Manager in our Sheridan, Wyoming office.
As a company, we are highly invested in our customers and provide them with specialized LLC and corporation maintenance tools, as well as professional knowledge and consultation required to help grow their business and provide maximum value from the solutions offered by Wyoming Corporate Office.
The Operations Manager is responsible for promoting ongoing success and growth for both our Sheridan employees and customers. This position will help to drive regional expansions and prevent churn through innovative customer service that allow us to build long-term relationships with our customers. Previous experience with LLC and corporation formation, corporate filings and registered agent services is preferred.
The Operations Manager will primarily focus on ensuring our customer service team maintains a high level of excellence with our client calls and emails every day. This involves training, coaching, handling escalation calls and call/email quality assurance. Our ideal candidate will have experience managing multiple projects and possess outstanding leadership skills.
Salary: $75,000 a year
Marketing our brands both locally and online
Maintain company quality control
Developing new standards of service levels
Continual motivation of employees without manipulation
5+ years in management
Highly adept at working with technology
Bachelors degree in Business field preferred
You’ll succeed at this job if you are:
A proven leader with strong relationship management
A strategic, big picture thinker
Results and action oriented
A strong conceptual thinker who seeks opportunities to improve processes
22 days of paid time off each year
$500 a month health insurance stipend included in first paycheck of every month
Simple IRA with 3% retirement contribution match starts day 1
Really cool people to work with
Paid Maternity and Paternity Leave
Comfortable and casual environment
Standing desks or sit-down if you really want it